This article explains the identifier format validation alert in Qoyod, which appears the moment you enter a national ID, commercial register, or tax number in an invalid format, and how to correct it before completing the invoice.
When this alert appears
The alert appears as soon as you enter any identifier in the customer data or while preparing the invoice, if the identifier’s format does not match what is required in terms of length, type, or prefix. It appears directly on the field before you move to another step, so the error is not discovered late at submission.
The tax number format is invalid; it must be 10 digits starting with 3.
Path in Qoyod
Customers › Customer data › Other Buyer IDs
Resolution steps
- When the alert appears on the field, review the identifier you entered.
- Correct the format to match what is required for each identifier: all these identifiers are 10 digits, with a specific prefix per type (1 for the national ID, 2 for the residency number, 3 for the tax number, 7 for the 700 number).
- Make sure there are no extra spaces or characters inside the field.
- Once the alert disappears, complete saving the customer data or the invoice.
Fields
- National ID (NAT): 10 digits starting with 1.
- Residency number (IQA): 10 digits starting with 2.
- Tax number (TIN): 10 digits starting with 3.
- Commercial register (CRN): 10 digits.
- 700 number: 10 digits starting with 7.
Notes
- This is a non-blocking guidance alert shown directly on the field, meant to correct the format before submission to reduce the risk of rejection due to an invalid identifier.
- Validation covers more than one identifier type, so review the specific field the alert is shown on.