Explanation of the reasons for the disappearance of the add button for employees and the non-appearance of the “+” sign next to employees, whether due to the subscription or permissions.
Steps to Follow:
Customer Answer:
If the + sign does not appear next to employees for you, there are two possibilities:
1. Your subscription does not cover additional employees
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You must purchase additional employees according to the payroll package
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You can check the available number from:
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Settings > Subscription Settings
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Prices are as follows:
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120 SAR annually per employee
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10 SAR monthly per employee
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2. You do not have permission to add employees
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If you are a regular user, the primary user must confirm your permissions
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Go to:
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Settings > Users > Manage Roles
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Click Edit on your role
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Enable the “Add Employee” permission
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Additional Notes:
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The appearance or disappearance of the icon depends on both the subscription and permissions
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Even if there is an available number, without permission you cannot add
Common Questions:
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I cannot add employees, the + sign does not appear for me.
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Why doesn’t the add employee option appear for me?
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I was trying to add a new employee but I couldn’t find the add icon.
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There is no + button for me on the employees screen, what is the reason?
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I have permission but I cannot add an employee, the button is not showing.
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The system is not giving me the option to add employees, is something missing?
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Is there a subscription I need to activate to add employees?
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How can I display the + sign next to the employees?
