Qoyod
Pricing

 Knowledge Base

Why are some projects missing from the system? Where did they go and how do I restore them?

Why aren’t all my projects showing? Where did my other projects go?

If you’re sure you’ve added more than one project but you only see a limited number, the reason is usually one of the following:

  • Active filter options enabled

  • Some projects are archived

  • The project is limited to specific users and you don’t have access permission


First: Check that no filters are enabled

The system retains the last filter options you used, and these filters may be hiding your other projects.

Steps:

  1. Go to Tasks and Projects

  2. Select Projects

  3. Click the Reset button next to the filter options

After that:

  • You’ll see all projects that you have permission to view


Second: Check archived projects

Some projects may be archived, so they won’t appear in the main list.

Steps:

  1. Go to Tasks and Projects

  2. Select Projects

  3. Click on Project Archive from the top options

You’ll see all archived projects, and you can:

  • Review them

  • Or reactivate them if needed


Third: Check project access permissions

In some cases:

  • A user may set the project to be private to specific users

  • As a result, it only appears to those with permission to access it

What should you do?

  • Contact the organization’s primary user

  • The primary user (Super Admin) sees all projects without exception

  • And they can verify or modify your permissions as needed


Important Notes

  • Projects are not automatically deleted from the system

  • Usually they are:

    • Hidden due to filters

    • Or archived

    • Or not visible due to permissions

  • Not clicking Reset means the previous filters will continue to be applied


Common Questions (Different Phrasings)

  • Where are my other projects?

  • I’ve added more than one project, but I only see one

  • Where did the projects I created go?

  • I can only see one project

  • How do I get all my projects back?

  • I used to see all my projects, but now they’ve disappeared

  • Did the system delete my projects?

  • How do I view old projects?

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