Hala Payment Device by Qoyod: Complete Guide to How It Works, Pricing, Fees, and POS Integration

Here is the help content that explains the new payment device provided by Qoyod partners, which brings everything together in one place:

• Daily sales management

• Receive payments

• Record transactions in the accounting system

The device is compatible with SAMA requirements and VAT, and provides you with accurate tracking of expenses and invoices without any complications. Everything is done quickly and without manual intervention.

2. Why the “Hala” option is ideal

• Most companies that have payment points need a device that can receive payments directly from the point of sale and quickly transfer funds to the bank account.

• Most small businesses face difficulty opening bank accounts due to many required details.

• With “Hala”, funds are transferred directly to an e-wallet without many requirements, and you can withdraw funds immediately if you have an active commercial registration or valid freelance license

• Within 24 hours, you have the device ready to work.

• Each point of sale can be connected to one e-wallet, and the device includes the Qoyod POS application.

3. Hala offer for Qoyod customers

• For customers with a POS system:

  • The device is free for the first two months even if sales do not reach 15,000 SAR.

  • After two months, if sales do not reach 15,000 SAR, the monthly subscription is 99 SAR including VAT for the device.

  • Setup fees are 99 SAR, but free for Qoyod customers with this offer.

• For customers without a POS system:

  • Same conditions for the device free for the first two months.

  • After two months, pay 99 SAR including VAT if sales do not reach 15,000 SAR.

  • The offer includes a POS system for 50 SAR per month excluding VAT to record each sale automatically in the accounting system without manual intervention.

  • Each device comes with its own Visa card to activate the e-wallet.

Note: Every POS user in Qoyod can get a device from “Hala”.

4. Main benefits

• Everything in one device: issuing invoices, recording sales, receiving payments directly.

• Efficiency: no need to enter data manually or switch between different programs.

• Reliable: all devices are licensed by SAMA and the accounting system is compliant with SOCPA standards.

• Scalable: suitable for small and medium-sized businesses.

• Supporting digital transformation: aligned with Vision 2030 to drive organizations toward digital technology.

• Transfer to e-wallet is fast, without many banking requirements, and funds can be withdrawn immediately.

5. Prices and fees

• Current monthly subscription: 149 SAR, but with Qoyod offer it is 99 SAR if sales do not reach 15,000 SAR and the payable amount is deducted from the available funds in the device’s digital wallet.

• Transfer fees per transaction:

  • Mada: 0.8% (maximum 160 SAR)

  • Credit cards: 2.5% + 1 SAR per transaction

• ATM withdrawal fees: 2.30 SAR per transaction

• ATM balance inquiry fees: 1.25 SAR per transaction

• Transfer fees to a local bank/local account are 5.75 SAR per transaction.

• Setup fees: 113 SAR one-time, but free for Qoyod customers with this offer

• Monthly withdrawal: withdrawal occurs on the 26th of each month

• If the customer wants to return the device after two months, they can return it without any fees, just go to the branch and explain the reason.

6. How the device works with the POS system

• Once the device is connected with the POS application: each sale is recorded automatically in your Qoyod account.

• No manual intervention needed to record accounting transactions.

• You can track sales, expenses, and invoices anytime in real-time.

• The device comes with a card to activate the e-wallet directly.

Important note: The offer includes only the device and its associated POS, not all other payment methods on mobile.

To learn about the device and its official details: Hala Payment Terminal

How to use the Qoyod POS application on the Hala device

First time starting the device

• Open the Qoyod POS application.

• Enter username and password.

• Choose the business name.

• Enter the PIN number.

Connecting the application with Hala

• Open your Qoyod account from your laptop via the website.

• Go to the electronic link.

• You will see a list of connected applications.

• The Hala application appears in the list.

This means the connection was successful.

How to execute a sale transaction

• Create an invoice from the POS application.

• Click pay.

• The HALA payment option appears.

• Enter the amount and click confirm.

• The HALA payment page will open automatically.

• Place the card on the device.

• Enter the card’s PIN number.

• A successful payment message appears.

After payment

• You can print a Visa invoice.

• And print a Qoyod invoice.

• The printer is recognized automatically.

• You don’t need any manual setup or configuration.

Note: If a refund occurs, it must be done by the customer. The wallet only processes payments from our side

7. Frequently Asked Questions

• Does each device come with a Visa card? Yes, each device comes with its own card to activate the e-wallet.

• Can I use my accountant? Yes, they can log in directly to Qoyod and track all transactions automatically.

• Do I need to change my current system? No, migration is easy and quick, and data can be transferred without any complications.

• Does Qoyod provide the devices? Yes, all devices are available through the Qoyod × Hala partnership.

8. Common objections and how to respond

• If the customer already has a POS device: The new device automatically records sales and payments without duplicating work.

• If the customer has a private accountant: The accountant can track all transactions directly in Qoyod.

• If the customer doesn’t want to change their current system: Their data can be migrated without any complications.

If the customer requests the device

The following information is collected and then transferred to an employee to follow up on the necessary procedures:
(Business number, contact number)

After collecting the data, it is transferred to an employee.

Important notes:

1. Hala device and Qoyod POS system are available for all plans, with no restrictions based on plan type.

This means with any Qoyod plan you choose, you can enable POS, connect the Hala device, and benefit from all features:

• Issuing invoices

• Inventory integration

• Receiving payments

• Automatic transaction recording in the system

All you need is to enable a POS user for each Hala device you have, regardless of the plan you’re on.

1. The offer has no maximum limit on the number of payment devices.

   The customer can request any number.
   Even if they request 30 devices.
   The offer applies to all of them.

   There are no issues regarding the number.

   The important point.
   Verify the number of POS system add-ons the customer has.

   The number of payment devices must equal the number of POS users.

   Clear example.
   The customer has a POS system in Qoyod.
   They have only one user.
   They requested 5 payment devices.

   The solution.
   They pay for 4 additional POS user add-ons.
   Each additional device requires an additional user.

• POS is fully integrated with the accounting system and all data, so you will see the products added to the system and their quantities, as well as customers and all system data, and invoices and payments will be directly and automatically reflected from POS to the accounting system.