How to Unlink Vouchers from Invoices and Modify Payments

How to Unassign a Customer Receipt or Supplier Receipt from an Invoice

Qoyod allows you to unlink (unassign) the customer receipt or supplier receipt from the invoice and return the receipt to an unused state while maintaining the integrity of your accounting data.

First: When Can You Assign or Unassign a Receipt?

Permitted Cases for Assigning a Receipt to an Invoice

You can assign a receipt only if the invoice status is:

• Approved

• Partially Paid

You cannot assign a receipt to an invoice that is:

• Draft

• Fully Paid

Reason: You cannot pay a draft invoice, and you cannot assign a receipt to a fully paid invoice.

What Happens After Assigning a Receipt?

• If the entire invoice is paid → the invoice status becomes Paid

• If part of the invoice is paid → the invoice status becomes Partially Paid

Second: Steps to Unassign a Receipt from an Invoice

1) Access the Receipt

• For customer receipts:

  • Sales → Customer Receipts

• For supplier receipts:

  • Purchases → Supplier Receipts

2) View the Receipt

• Click View next to the receipt you want

3) Unassign the Receipt

• The linked invoice number will appear

• Click the delete icon () next to the invoice

• The link between the receipt and invoice is immediately unlinked.

Second Method to Unassign a Receipt (from within the Invoice)

In addition to unassigning from the receipt page, you can unassign a receipt directly from a sales invoice by following these steps:

Steps

1. Go to Sales Invoices.

2. Click View next to the sales invoice with the linked receipt.

3. In the Invoice Total section (at the bottom of the invoice), you will find:

   • The assigned receipt

   • And the receipt number

4. Click the receipt number.

5. You will be automatically redirected to the receipt page.

6. The linked invoice number will appear.

7. Click the delete icon () next to the invoice.

8. The link between the receipt and invoice is immediately unlinked.

Third: What Happens After Unassignment?

Receipt Status

• The receipt status becomes Unused

• It can be reassigned to:

  • The same invoice

  • Or another invoice for the same customer or supplier

Invoice Status

• The invoice returns to its previous status before assignment:

  • Approved

  • Or Partially Paid (if there is another receipt still assigned to it).

Fourth: Accounting Impact of Unassignment

• No accounting entry is created

• The customer or supplier balance does not change

• Assignment is only a link between the receipt and invoice to change the status, not a separate accounting transaction

Fifth: Difference Between Unassignment and Deleting a Receipt

Unassignment

• Unlinks the receipt from the invoice

• Does not delete the receipt

• The receipt can be reassigned later

• No accounting impact

Deleting a Receipt

• Permanently deletes the receipt from the system and removes the associated accounting entry

• Allowed in all cases:

  • Even if the receipt is assigned to an invoice

  • Even without unassigning first

• Requires delete receipt permissions

Sixth: Permissions for Deleting Receipts

To delete a receipt or for the delete option to appear, the following permission must be enabled:

How to Grant Permission

1. Settings

2. Users

3. Manage Positions (from the top)

4. Edit the desired position

5. Enable the Delete option for:

   • Customer Receipts

   • Supplier Receipts

6. Save

Without this permission, the delete option will not appear to the user.

Seventh: Common Scenarios

• You can reassign the same receipt after unassigning it

• You can assign one receipt to multiple invoices
  (for the same customer or supplier)

• You can unassign a partially used receipt

• Deleting a receipt does not require unassigning it first

Important Notes

• Unassignment does not change balances

• Assignment affects only the status of the receipt and invoice

• Deleting a receipt is permanent and must be used carefully

• You must verify permissions before attempting to delete

Keywords for Inquiry

How do I unlink a receipt from an invoice?
I want to unassign a receipt that was assigned by mistake
Can I return a receipt to unused status?
Does unassignment affect the balance?
What’s the difference between unassignment and deleting a receipt?
Why doesn’t the delete option appear for me?
Can I assign one receipt to multiple invoices?