Guidelines on how to handle the issue of not being able to save the debit note and returning you to the same page after clicking save
Answer:
You must verify that there is sufficient quantity in inventory to be able to return a purchase invoice.
For example:
- If the invoice contains 100 units, but the inventory only contains 6 units, you will not be able to save the debit note.
- Make sure that the quantity required for return is available in inventory before attempting to save the debit note.
Additional Notes:
- You can verify the available quantities in inventory before completing the return process by checking the product locations report or going to the product and clicking view next to it.