When to Use This Guide
When a customer asks about transferring an account to the “Non-Operating Expenses” branch, or inquires about the “Account Type” list that appears during transfer/modification and cannot find a suitable option. Examples:
- “I need to transfer the bank commission account to non-operating expenses”
- “When changing the account type, I only see taxes, zakat, and interest expenses”
- “What’s the appropriate type for bank fees / office services / subscriptions under non-operating?”
The Basic Rule
In the system, the “Non-Operating Expenses” branch is designated solely for specific account types, which are:
- Taxes
- Zakat
- Interest expenses (related to financing and loans)
Therefore, this branch cannot be used for other types of expenses.
As for other expenses such as:
Bank commissions, bank service fees, office services, subscriptions, rent, salaries, marketing, and maintenance
are classified under Operating Expenses or one of its branches according to the nature of the business and the company’s accounting policy.
How to Respond to the Customer
- Clarify that the available types within “Non-Operating” are limited and intentional in the system (taxes, zakat, interest expenses), and not all types of expenses.
- Direct the customer to keep the account within “Operating Expenses” or create an appropriate sub-account under it according to the nature of the expense.
- If the customer has manual entries and wants to transfer them, explain that they can open the entry and modify the account within the entry line, and balances will be transferred automatically with the entry.
Important Notice
- Do not suggest creating accounts such as “Bank Commissions” under “Non-Operating Expenses” because the system does not support that.
- Do not use “Interest Expenses” as a substitute for daily bank fees or commissions, as it is designated solely for financing and loan interest.
- Do not confirm the ability to transfer the account to “Non-Operating” if it is not within the three allowed types.
