Can I delete or edit a sales invoice in Qoyod?

Procedures for handling the deletion or cancellation of sales invoices with or without electronic invoicing enabled.

Procedures to follow:

There are two scenarios as follows:

1. If electronic invoicing is not enabled:

   • Deleting the invoice:
     • You can delete the invoice using the delete icon available next to the invoice.
   • If the invoice has been paid:
     • You must first delete the associated transaction or unassign it.
     • To unassign:
       1. Click on view transaction counterpart.
       2. Select the delete icon next to the invoice name.
       3. After unassigning, the delete option will appear.

2. If electronic invoicing is enabled:

   • You can delete invoices in draft or pending approval status. You cannot delete invoices with approved, paid, or partially paid status.
   • You can create a credit note (return) instead of deleting. After issuing a credit note, the invoice will remain visible in your sales invoice list, but its accounting and inventory impact will be adjusted by the credit note.

3. General notes:

   • You cannot edit an invoice after it has been approved, whether electronic invoicing is enabled or not. Invoice deletion is only available when electronic invoicing is not enabled and you have the necessary permissions.

Additional notes:

• Make sure to unassign the transaction from the invoice before attempting to delete it if the invoice has been paid.
• If electronic invoicing is enabled, you must issue a credit note for returns instead of deleting the invoice.

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