Why Purchase Invoices Don’t Appear in POS and How Inventory Reflects After Entry

Important clarification: Purchase invoices do not appear as invoices within the POS application or device. POS only displays sales invoices.

How do purchase invoices reflect in POS?

When you create and approve a purchase invoice in the accounting system (Purchases > Invoices), the inventory balance/items are automatically updated in the branch specified in the invoice. This update is reflected in POS upon synchronization.

If the balance is not reflected in POS after entering a purchase invoice:

1. Ensure the purchase invoice is in an “Approved” status and not a draft (drafts do not affect inventory).

2. Ensure the location/branch in the purchase invoice is the same branch used in the POS device.

3. Ensure the products in the invoice are the same products in POS (same item/barcode).

4. Ensure the product is of type “Stored” — non-stored products do not affect inventory balance.

5. Update the POS application + restart the device.

6. If the problem persists: clear the cache (temporary memory) after confirming that all sales invoices are synchronized.

Where do you review purchase invoices?

Purchase invoices are reviewed directly from the accounting system: Purchases > Invoices.

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