Clarification of how to modify invoice status in the POS device after a period has passed since execution.
Answer:
You cannot view the invoice or modify the invoice status from “Approved” to “Paid” directly in the POS device after 7 days have passed on the invoice in the POS device. You can view the invoice in the accounting system via the website, and from there you can modify the status.
Steps to modify the invoice in the accounting system:
- Go to the accounting system via the website.
- Search for the invoice that was synced.
- After finding the invoice, you can modify its status from “Approved” to “Paid” through the payment icon for the invoice.
Additional notes:
- Invoices remain in the POS app for only 7 days.
- After this period expires, invoices will only be available in the accounting system via the website.