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How to Fix the “Account Logged In on Another Device” Message in the POS App

Guidelines to resolve the issue of the message “Account logged in on another device” when trying to log in to the POS application.

Answer:

This message may appear due to a delay in login or an issue with stored application data. To solve the problem:

  1. Wait a moment: Sometimes the application may need time to log in successfully.
  2. Clear the application storage data:
    • Go to Application Settings on your device.
    • Select the POS application.
    • Tap Clear Storage Data or Clear Cache.
  3. Try logging in again:
    After clearing the data, try logging in again.

Additional Notes:

  • Ensure that the device you are using is the only one connected to your POS account.
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