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How to Add a Permitted Discount for a Customer After Invoice Issuance

Clarification on how to add an allowable discount to the customer after creating a sales invoice. To add a discount to the customer after creating the invoice, you can follow these steps:

Method One: Adding the Discount to the Invoice

  1. Creating an ‘Allowable Discount’ Account in the Chart of Accounts:

    • Go to the Chart of Accounts and click the “+” sign to add a new account.
    • Enter the account name: “Allowable Discount”.
    • Select the account type: Expenses.
    • Check the option to enable payment and collection through this account.
  2. Deducting the Amount from the Invoice:

    • Go to the required invoice and click the “Pay” option next to the invoice.
    • Select the “Allowable Discount” account.
    • Enter the discount amount, and the remaining balance on the invoice will change to “Paid”.

    Method Two: Adding the Discount via Manual Entry:

    • Go to the Accounting section and click the “+” next to Manual Accounting Entries.
    • Select the account type “Customer Payment”.
    • Enter the entry details:
      • On the debit side: Select the “Accounts Receivable” account and specify the customer name.
      • On the credit side: Select the “Allowable Discount” account with the same discount amount.
    • In the same customer row, click the invoice icon and select the outstanding invoice you want to link the payment to.
    • Enter the collected/to be deducted amount for each invoice.
    • Save the entry.
    • Click Save.

How to Display the Allowable Discount When Printing or Exporting a Sales Invoice:

To display the payment method/payment account (the voucher used for payment / allowable discount account) when printing a sales invoice, follow these steps according to the designer you’re using:

First: If You’re Using the New Designer

  • Settings → General Settings.

  • Select Sales Invoice Settings (or Credit Note Settings if needed).

  • Scroll down the page and open the Invoice Designer/Tax Invoices Designer.

  • Position your cursor where you want the payment method to appear.

  • Click the ( … ) button next to the toolbar → Document Details → Select Payment MethodSave.

Second: If You’re Using the Default Designer

  • Settings → General Settings → Sales Invoice Settings.

  • In the Print Settings section: uncheck the Default Format option.

  • In the Page Header: click Document Details from the toolbar and select Payment Method then Save.

For a video explanation of the steps: https://releases.qoyod.com/release/pfDN9-adaf-tryk-aldfaa-al-msmm-foatyr-almbyaaat-oalashaaarat-aldayn

Additional Notes:

  • Make sure the added discount reflects the amount agreed upon with the customer.
  • You can verify the financial impact of the discount in sales and expense reports.
  • You can also add the discount while creating the invoice so it appears on the invoice through the total discount feature. For more details:
Keywords for Inquiry:
  • Can I add a discount after I’ve issued the invoice?

  • There are some small amounts owed by customers on invoices in fils that I want to count as a discount to the customer. How do I do this?

  • A customer paid the invoice but there’s 0.50 fils outstanding. How can I handle this so it doesn’t show as overdue?

  • How do I deduct an amount from the customer without modifying the invoice?

  • Where do I add the discount if the invoice is already issued?

  • I need to give the customer a discount after a partial payment. How?

  • Does the manual discount appear on the invoice?

  • What’s the difference between a discount added during invoice creation and after?

  • How do I add a discounts account to the Chart of Accounts?

  • Why doesn’t the discount affect the invoice status?

  • What’s the correct way to record a manual discount?

  • Can I deduct a small amount from the outstanding balance?

  • How do I record a discount without the customer seeing it?

  • I recorded a manual discount but the invoice is still unpaid. Is that normal?

  • Does the discount go into expenses?

  • I need to give the customer a discount but the payment hasn’t arrived. What’s the solution?

  • Can I deduct from the customer’s outstanding balance?

  • Does the discount appear on the customer statement?

  • Can I use the same discount account for multiple customers?

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