Activate a New User Account and Log In

How a user logs in to Qoyod after being added to the user list: the activation email, setting a password, and what to do if the email does not arrive.

Steps

1. Adding the user: after adding the user to the system through the “Users” section, an automatic email will be sent to the email address that was entered. See Add a New User and Configure Permissions, Locations, and Accounts.
2. Activation email: the email contains a link to activate the account. The user must click the activation link in the email.
3. Adding a password: after clicking the link, the user will be asked to add a new password for their account. See How to Change Your Password and Reset It via Email.
4. Account activation: after adding the password, the account is activated and the user can log into the system using their new credentials, that is their email address and the password they created.

Notes

• Make sure the user has activated their account using the link sent to their email.
• If the activation email does not arrive, the user should check the spam folder or use the forgotten password option. See How to Reset Your Password and Troubleshoot Missing Reset Links in Qoyod.