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 Knowledge Base

How Purchase Invoice Payments Affect Pending Invoices: Used vs. Unused Vouchers and Balance Updates

Here is an explanation of how paying a purchase invoice affects pending invoices in the dashboard. When you pay a purchase invoice and create a vendor voucher, the balance of pending invoices is affected based on the voucher status.

  1. When assigning the vendor voucher to the invoice

    • The value of pending invoices is reduced directly.
    • The voucher status changes to “Used”, and the effect appears in the dashboard.
  2. When adding the voucher without assigning it

    • It will not affect the pending invoices in the dashboard.
    • The voucher remains in “Unused” status until it is assigned to the invoice.

Additional Notes

  • Only “Used” vouchers affect pending invoices.
  • Make sure to assign the voucher to the invoice to ensure data updates in the dashboard.

Keywords for inquiry:

  • I paid an invoice but it’s still showing in pending invoices, why?

  • Why didn’t the invoice balance change after creating the voucher?

  • The voucher shows as unused, what does that mean?

  • How do I make the voucher deduct from the invoice?

  • The voucher didn’t affect the dashboard, is that normal?

  • I added a voucher for a vendor but the invoice status didn’t change, why?

  • Do I have to assign the voucher for the invoices to decrease?

  • How do I know if the voucher is used or not?

  • What’s the difference between a used and unused voucher?

  • Do I have to assign the voucher manually?

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