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 Knowledge Base

Impact of Enabling the Performance Guarantee Feature on Invoices and Why It Doesn’t Apply to Old Invoices

Explanation of the impact of enabling the Performance Bond feature on old invoices and clarification of why the Performance Bond feature does not appear on old invoices after activation:

  1. Invoices that include the Performance Bond feature:

    • The Performance Bond feature is only available for new invoices created after enabling the feature.
    • Old invoices approved before enabling the feature will not be affected by this feature.
    • Invoices with status “Draft” or “Pending Approval” will have access to the feature after enabling it.
  2. Alternative solution for previously approved invoices:

    • The old invoice is reversed using a credit note.
    • Create a new invoice that includes the Performance Bond feature.

Practical steps:

  1. Reversing the old invoice:

    • The old invoice is reversed.
  2. Issuing a new invoice:

      • After reversing the invoice, create a new invoice and enable the Performance Bond discount feature.

Additional notes:

  • Always ensure the feature is enabled in settings before creating new invoices.
  • Use credit notes only when necessary to reverse old invoices and update them with the feature.

Keywords:

  • Why doesn’t the Performance Bond feature appear on old invoices?

  • I enabled the Performance Bond feature but old invoices weren’t affected, why?

  • Can I add a Performance Bond discount to an old invoice?

  • The invoice is old and approved, how do I add the Performance Bond feature to it?

  • Is there a way to modify the old invoice to add the Performance Bond feature?

  • What is the correct method to add the Performance Bond if the invoice is old?

  • Can I issue a new invoice instead of the old one to add the Performance Bond feature?

  • Do I need to enable the Performance Bond feature before creating invoices?

  • Do draft or pending approval invoices benefit from the Performance Bond feature after it’s enabled?

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