Here are instructions to resolve the issue of suppliers not being imported into the system.
Ensure the following points when importing suppliers:
- Enter data correctly, knowing that the Supplier Name field is mandatory and must always be filled in.
- Other fields are optional and can be left blank if information is not available.
- Verify that the contact number is entered correctly and starts with “0”.
- Verify that the data entered in each field is compatible with the field’s nature—for example, the email field must contain a valid email format, and the mobile number field must contain a valid number.
Additional Notes:
- It is recommended not to modify the approved import template in the system.
- Formatting errors, such as extra spaces or incompatible characters, may cause the import to be rejected.
- You will receive an email after uploading the file that explains any errors in the file.
