Qoyod
Pricing

 Knowledge Base

Managing Customer Vouchers

This article explains customer vouchers in Qoyod (receipt and payment vouchers), their practical benefit, and the steps to create a new voucher with clarification of the required data.

Path in Qoyod

Sales Customer Vouchers Create Customer Voucher

What are customer vouchers

Vouchers are proof of amounts paid between two parties without allocating them to a specific service or product. They are kept by one of the parties until needed:

  • Receipt voucher: proves receipt of a sum of money.
  • Payment voucher: proves payment of a sum of money.

Practical example

A contracting company agreed with a customer on an approximate amount for services (for example 20,000) before the total cost became clear. The customer submits a receipt voucher for the approximate amount, and after completing the service the company allocates this voucher to the service invoices. If there is a remaining surplus, it is handled according to the agreement: returned to the customer or kept (it is then called a payment voucher).

Creating a customer voucher

  1. From the “Sales” dropdown menu, choose “Customer Vouchers,” then click “Create Customer Voucher.” (Or from the sales invoices page, click directly on “Create Customer Voucher.”)
  2. Fill in the data (see the next section).
  3. Click “Save.”

Voucher fields

  • Reference number: appears auto-sequenced, and can be changed.
  • Contact name: selected from the customers list. The recipient’s data appears on the left side of the form.
  • Account: the bank or cash account from which the amount will be withdrawn or to which it will be added.
  • Voucher type: receipt voucher or payment voucher.
  • Description.
  • Date.
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