Changing Password, PIN, and Two-Factor Authentication in WPOS

This article explains how to change the password and PIN for a WPOS user, in addition to enabling two-factor authentication, from the Profile section in WPOS settings.

Path in WPOS

Settings › Profile

Profile section

The Profile section in WPOS shows the user’s personal information and security options:

• First Name / Last Name: first name and last name.
• Email Address: the email address linked to the account.
• Password: password (hidden), with a “change” link next to it to change it.
• Pin: PIN code (hidden), with a “change” link next to it to change it.
• Two-Factor Authentication: two-factor authentication via the Qoyod app.

Changing the password

1. Open Settings, then Profile.
2. Click the “change” link next to the Password field.
3. Enter the current password, then the new one, and confirm it.
4. Click “Save”.

Changing the PIN

1. Open Settings, then Profile.
2. Click the “change” link next to the Pin field.
3. Enter the current PIN, then the new one, and confirm it.
4. Click “Save”.

Enabling Two-Factor Authentication (2FA)

Next to the “Two-Factor Authentication using Qoyod’s method” option, enable the feature to add an extra layer of protection at sign-in.

Security requirements

• Password: should consist of at least 8 characters, including numbers and symbols.
• PIN: avoid sequential or repeated digits.
• Do not share your credentials with anyone else.

Forgot your password

If you forget your password or PIN, contact the business manager or Qoyod support to reset it.

Notes

• Changing the password periodically is recommended for added security.
• Enabling two-factor authentication protects the account even if the password is leaked.
• Do not use the same password on other accounts outside Qoyod.