A guide to getting help in Qoyod: the knowledge base, contacting the support team, and requesting setup and training services.
Knowledge base
The Qoyod knowledge base contains comprehensive articles on every feature in the system. You can:
- Browse articles by category (sales, purchases, payroll, reports, and more).
- Search by keyword for a specific feature or action.
- Read detailed steps with an explanation of every field.
Reach the support team
To contact Qoyod support directly:
- Phone: 8004330088.
- In-app support: via the help icon in the top menu.
- Email: through the form available on the Qoyod website.
Setup and training services
Qoyod offers professional services through a network of certified accountants:
Setup service
A visit of up to four hours covering:
- Setting up the chart of accounts that fits your business.
- Importing the product list.
- Importing the customer list.
- Importing the supplier list.
Training service
A visit of up to four hours to train your team to use the system efficiently.
See also
- The article “Hiring an Accountant” for how Qoyod accountants are certified.
- The article “Top Customer Questions” for answers to common questions.
