Clarification for when products don’t appear when creating a purchase invoice. In order for products to appear in a purchase invoice, you need to verify two essential things:
Important Alert: Bundle Products Do Not Appear in Purchase Invoices
A bundle product is not purchased and does not appear in purchase invoices at all, and it doesn’t have a “Purchasable” option. By its nature, a bundle product is manufactured from its components through manufacturing orders and is never purchased ready-made.
If a customer asks about a bundle product not appearing in a purchase invoice, explain to them directly that this is normal system behavior and the alternative is:
-
Purchase the components/raw materials individually through purchase invoices
-
Then create a manufacturing order to assemble the final product
Do not ask the customer to look for a “Purchasable” option in the bundle product because it doesn’t exist.
Steps
-
The Product Must Be Active
-
Ensure it is not archived
-
Go to Products and Costs
-
Check if the product appears in the active products list or in the product archive
-
-
The Product Must Have the “Purchasable” Option Enabled
-
If the option is not enabled, it will not appear in your purchase invoices
-
Important Notes
-
Products that are not purchasable do not appear in purchase invoices
-
If you modify product properties, save the changes and try adding it to the invoice again
-
Services and bundle products do not appear in purchase invoices; services because they are sold and not purchased, and bundle products because they are manufactured from their components and are never purchased ready-made
Keyword Phrases for Inquiry:
Why don’t products appear when I add a purchase invoice? / The bundle product doesn’t appear in the purchase receipt / Where is the purchasable option in the bundle product? / Bundle products do not appear in purchase invoices
