How to Delete or Temporarily Suspend a User in Qoyod

How to Delete or Disable a User in Qoyod

You can manage users in your account by permanently deleting a user or temporarily disabling them as needed.

Steps to Delete or Disable a User

1. Go to Settings

2. Select Users

3. A list of all added users will appear

4. Next to each user you will find two options:

   • Disable → to temporarily pause the user

   • Delete → to permanently delete the user

5. Choose the appropriate action according to your preference

The Difference Between Disabling and Deleting

• Disabling a User

  • Prevents the user from logging into the system

  • Can be reactivated later

  • Is not counted toward the number of users in your plan

• Deleting a User

  • Permanent deletion of the user

  • Cannot be recovered after deletion

  • But you can add them again later

Important Notes

• If the user is the primary user (Super Admin):

  • Cannot be deleted or disabled directly

  • You must first:

    1. The primary user must grant primary user permissions to another user

    2. After that, the old user can be deleted or disabled

• A Disabled User:

  • Is not counted toward the number of users in your plan

Summary

• You can easily manage users from Settings

• Disabling is suitable for temporary suspension

• Deletion is for permanent cases

• The primary user has a special procedure