Qoyod
Pricing
Qoyod
Pricing

 Knowledge Base

How to Unlock Your Locked Qoyod Account and Reset Your Password

This message “Account Locked” appears when logging in due to entering the password incorrectly multiple times in a row, which causes the account to lock automatically for protection.

Steps to Fix the Issue

  1. Reset Password

    • Click the “Forgot Password” option on the login page.
    • Enter the email address associated with your account.
    • Check your inbox for a message containing the password reset link.
  2. Make Sure of the Following

    • Use the correct email address associated with your account.
    • Enter the new password carefully when restoring your account.
  3. If You Didn’t Receive the Password Reset Email

    • Check your Spam folder.
    • Try again after a few minutes.
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