You can make a fresh start based on your situation. Check the details:
First: If you’re in the trial period
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Click the three dots next to your establishment name
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Select Add Establishment
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Create a new establishment and start fresh
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Once you’ve set it up, activate the subscription on the new establishment
Second: If you’re a subscriber and have paid within the last 15 days
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Follow the same steps as before:
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Click the three dots
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Select Add Establishment
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After creating the new establishment, contact us again.
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We’ll transfer your subscription from the old establishment to the new one
Important Notes
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Complete data deletion is only available manually. The best solution is to create a new establishment. As for the old establishment, if it was a trial account, it will be deleted if no subscription is activated on it after 6 months.
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Subscription transfer is not possible if payment is more than 15 days overdue.
