Clarification of the possibility of returning a simplified invoice using a debit note and what are the available alternatives.
Procedures to follow:
Customer Answer:
It is not possible to return a simplified invoice using a debit note, but you can completely delete the invoice through:
1. Navigate to the simplified invoices list.
2. Search for the invoice you want to delete.
3. Click “Delete” next to the invoice to remove it from the system.
Additional Notes:
• Once the invoice is deleted, it cannot be recovered or its data restored.
• If you need to record a return transaction, you can create a new replacement invoice with the correct value.
• Simplified invoices cannot be modified after saving
