Clarification regarding the possibility of resetting the default chart of accounts.
Answer:
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If no accounting entries have been recorded on the chart of accounts:
- We can reset the chart of accounts to its original state as it was when the entity was first created via a technical request.
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If accounting entries have been recorded:
- The original chart of accounts cannot be reset, as this will affect the recorded accounting data.
- As an alternative solution, you can create a new entity and start fresh with a default chart of accounts.
Additional Notes:
- Before requesting a chart of accounts reset, ensure there are no accounting entries associated with it.
- Creating a new entity will give you a completely new chart of accounts, but previous data will not be transferred to it.
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If there are no accounting entries on the entity, you can request a chart of accounts reset. Please provide us with the entity number, entity name, and add a support user so we can forward the request to the technical team.
