How to Verify If an Account Is Archived in the Chart of Accounts and How to Restore It

Here are instructions about why an account does not appear in the chart of accounts despite having transactions recorded on it.

Answer:

You must first verify the account status in the system, as the account may be archived.
To verify this:

1. Go to Accounting.
2. Select Chart of Accounts.
3. From the top options, select Account Archive.
4. Verify if the account you are looking for is listed in the archive.