The account must be at level three or higher to appear in manual journal entries. If the account is a parent account with sub-accounts, the parent account will not appear, and only the sub-accounts will appear.
Steps
- Verify Account Level
- Go to the Chart of Accounts and make sure the required account is at level three or higher.
- Verify Parent Account
- If the account is a parent account with sub-accounts, use one of the sub-accounts in the manual journal entry instead of the parent account.
- Check Account Archive Status
- Ensure the account is not archived through the Chart of Accounts. If it is archived, you can unarchive it to use it again.
Important Notes
- Accounts at levels one and two do not appear in manual journal entries.
- Archived accounts do not appear until they are restored.
- Parent accounts are not used directly in manual journal entries; instead, the sub-accounts under them are used.
Search Keywords:
- I have an account in the Chart of Accounts as an expense but it does not appear in the accounts when recording a journal entry
