Clarification regarding the possibility of reverting the order of manually entered journal entries to how they were entered initially, as it is not possible to modify the order of entry items (debit and credit, or according to the original order) after saving, even through the technical team.
Here is the clarification:
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When entering a journal entry for the first time, the entered order is adopted, whether it starts with “debit” or “credit”
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It is not possible to retrieve the original order or set a different order than the one adopted by the system
Important Notes
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Make sure the order of items is correct before saving
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If you have any comments on the display method, you can submit a suggestion through support to improve it in the future
Keywords for inquiry:
- Can we modify the entry through a technical request instead of it showing debit and credit, to show according to the original order when entered?
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Can we revert the order of the entry through a technical request to how it was entered the first time?
