Q Collection vs Q Collection Plus: Differences, Fees, Collection Methods, Invoice Requirements, and Setup

Guidelines on Qoyod collection services, including “Q Collection” and “Q Collection Plus” and details of each service.

Steps to Follow:

Customer Response:
Qoyod provides two collection services:

1. Q Collection

   • Service Description:
     • A QR code is added to the invoices.
     • The customer scans the code and pays through it.
     • Collection is made by transferring the amount to the customer’s account subscribed to the service.
     • The invoice immediately changes to “paid” status after the transfer.
     • The collected invoice appears on the Collections page in the system.
   • Fees:
     • Collection rate: 3.5% of the invoice value (excluding VAT)

1. • Settings:
     • The customer can control the QR code validity period.
     • He can select the invoices to which the code will be added through General Invoice Settings.

2. Q Collection Plus

   • Service Description:
     • Available for customers with invoices exceeding 10,000 SAR.
     • Fees: 1,000 SAR paid only once.
     • Collection is made through Qoyod’s Collections department.
     • The collection percentage varies based on the invoice value and the invoice issuance period.
     • The invoices accepted by the Collections department are those that are between 0 to 360 days from the invoice date.
   • Procedures if invoices exceed 360 days:
     • The Collections department will be contacted to obtain approval or rejection regarding overdue invoices.

Additional Notes:

• The customer can modify the QR code validity period according to their needs through General Invoice Settings.
• For the “Q Collection Plus” service, overdue invoices must be within the period accepted by the department.