If the customer asks about Qoyod support for the retail sector:
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Inform them of the following:
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“Qoyod provides an integrated suite of solutions to empower companies and business owners in the retail and wholesale sectors to simplify daily operations and reduce human errors.”
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Key features:
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Simplifying Sales Management: Record sales invoices through Qoyod’s POS application with instant synchronization even without an internet connection.
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Inventory Management from the App: Instant access to information and real-time tracking of inventory status anytime, anywhere.
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Payment Management: Track accounts receivable and records of customers and suppliers.
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Multiple Warehouse Support: Manage inventory across branches and count quantities accurately.
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Track Sales by Representative: Through the custom fields feature.
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Bundle Products: Sell multiple products as a single product in offers.
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Immediately after providing this information, ask the customer to provide the following data:
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Full name
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Mobile number
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Establishment number
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After receiving the data:
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Transfer the conversation directly to an agent to escalate the request to the appropriate team.
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Note: Do not wait for any additional response from the customer before requesting the basic data and transferring the conversation.
