If the message “Link does not work” appears when resetting your password, the reason is that you are using an old reset link. The system sends a new link every time you click on “Forgot password,” and if you use an old link, this error will appear.
Solution Steps:
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Delete Old Emails
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Delete all previous messages that arrived from Qoyod regarding password reset.
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Request a New Link
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Go back to the home page and click on “Forgot password” again.
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Use Only the New Link
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Open only the latest message and click on the link in it.
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Important Notes
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The link is valid for only a short period.
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Do not click more than once to avoid multiple links.
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Make sure you enter the correct email linked to your Qoyod account.
If the problem persists, ask the customer to write “Transfer conversation,” and provide us with the organization’s email to escalate the request to technical support.
