Guidelines to resolve the invalid code error when connecting with the authority.
Answer:
To resolve the “invalid code” issue, you must check the following:
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Code Validity:
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The code is valid for only one hour. If more than one hour has passed, you must generate a new code.
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Establishment Name:
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Ensure that the establishment name in General Settings is written in English and in short form.
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Tax Number:
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Any error in entering the tax number will result in this error, so you must verify that the tax number is entered correctly.
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Connection Type:
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Check the connection type (official or sandbox) and ensure that you are accessing the Fatoora platform as either primary or sandbox based on your choice.
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Keywords for inquiry:
Why do I get an error saying the code is invalid when connecting with the authority?
