Explanation of how to solve the email format error problem in Qoyod system and ensure that the email is written correctly according to the name@domain.com pattern where the error “You must enter an email in the name@domain.com format” appears
Because the email address you entered is not written in the correct format.
Steps to Resolve the Issue
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Make sure the email is written correctly
- It should be in the following format:
name@domain.com. - Do not use disallowed characters such as : or “ or <.
- Do not leave spaces before or after the email address.
- It should be in the following format:
-
Examples of Correct and Incorrect Format
- Correct format:
example@domain.com - Incorrect format:
example@domain,comorexample@domain
- Correct format:
-
If the Problem Persists
- Try using a different device or different browser.
Important Notes
If you have tried all solutions and the problem persists, ask to be transferred to one of the support staff within the same conversation to assist you.
