How to Respond to Client Inquiries About Qoyod Legal Sector Support

If the customer asks about Qoyod support for law firms:

• Inform them with the following:

  • “Qoyod accounting software provides integrated solutions for law firms, and helps improve administrative and financial efficiency.”

  • Key features:

    • Case and expense management: Link expenses to each case to track costs accurately, create detailed financial reports for each case’s performance, record each case as a separate project to understand profitability.

    • E-invoice issuance: Create detailed invoices for each client, with the ability to customize them, and provide transparency about services and costs.

    • Branch and employee management: Add multiple branches, track the financial performance of each branch, record lawyers’ working hours and link them to cases to calculate salaries and evaluate performance.

    • Create a detailed customer database: Record all clients in a detailed list.

    • Additional services:

      • Qoyod Collections: facilitate receivables collection in secure ways.

      • Qoyod Lend: financing solutions to support office expansion and growth.

Immediately after providing the information, request the customer to provide the following data:

• Full name

• Mobile number

• Establishment number

After receiving the data:

• Transfer the conversation directly to a staff member to forward the request to the relevant team.

Note: Do not wait for any additional response from the customer before requesting the basic data and transferring the conversation.