You can disconnect the electronic link with the Zakat, Tax, and Customs Authority in two ways, and choosing the appropriate method depends on your situation and the authority’s requirements.
Method 1: Disconnecting through the Zakat, Tax, and Customs Authority Platform (ZATCA)
Procedure:
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Contact the Zakat, Tax, and Customs Authority through official support channels
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Request disconnection of the electronic link
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Follow the instructions provided by the authority according to your entity’s status
Disconnection instructions in this case vary from entity to entity, so the primary reference is the authority itself.
Method 2: Disconnecting through the Qoyod Team
If you wish to disconnect through Qoyod, you must provide an official document from the authority.
Requirements:
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An official letter issued by the Zakat, Tax, and Customs Authority confirming approval for disconnection
Steps:
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Provide the Qoyod team with the official letter
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After receiving the letter, the following takes place:
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Submit an internal technical request
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Execute the disconnection by Qoyod according to the authority’s approval
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Important Notes
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After disconnecting:
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Invoices will not be sent electronically to the authority
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The disconnection affects all users in the entity
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The electronic link is established at the entity level as a whole, not for a specific user
Common Query Formats
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How do I disconnect from the Zakat Authority?
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I want to cancel the electronic link with the Tax Authority
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Can I disconnect from Qoyod?
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What is required to disconnect from the authority?
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Do I need a letter from the Zakat Authority to disconnect?
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After disconnecting, will invoices still be sent to the authority?
