Qoyod
Pricing
Qoyod
Pricing

 Knowledge Base

Why the Reports Icon Doesn’t Appear in the App and How to Grant Access Permissions

Detailed explanation of why the Reports icon is not appearing in the program and how to grant the necessary permissions:

If the Reports icon is not showing or you notice that some reports are missing from your account, you can easily solve this issue by granting yourself the necessary permission.

Required Steps:

  1. Check with the Primary User:

    • The primary user must grant you permission to access the reports

  2. The primary user can grant you permission through Settings:

    • Then select Users

  3. From Position Management:

    • Click Edit next to your position

  4. From the same screen, grant yourself permission to access the reports

  5. After granting the permission, try logging in again

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