Clarification on how to handle the case where orders were not transferred from Salla to Qoyod due to insufficient quantities. Here are the steps to re-transfer orders from the Salla platform to the Qoyod program after updating quantities.
Answer:
- If orders were not transferred from Salla to Qoyod due to insufficient quantities, you can handle the problem as follows:
-
Update quantities in the Qoyod program:
- Enter the required quantities for products in inventory through Qoyod.
-
Re-send orders from the Salla platform:
- Navigate to the non-transferred orders in Salla.
- Use the Re-send order to Qoyod option available for each order.
Additional notes:
- Ensure that all required products are available in sufficient quantities in the inventory on the Qoyod program before re-sending.
- If the problem persists, check the integration status between Salla and Qoyod and ensure the settings are up to date.
