Switch users with a PIN in seconds, grant each employee only the permissions they need, and track each one’s transactions independently, with multiple users supported on the same device.

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User switched

Sarah Al-Otaibi · cashier · shift started now

User switch screen Riyadh branch · drawer 02

Enter PIN

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Cashier permissions

Issue invoice

Grant discount on invoice

Refund a paid invoice

Cancel invoice

Confirm sign-in

Switch in seconds Role-based permissions

Secure POS: clear accountability for every employee at the till

When all employees share one account on the till, accountability disappears and oversight gets hard. Qoyod’s permissions give each employee their own identity and the tools they need only.

Precise permissions

Control every action at the till: issuance, discount, refund, cancellation, price changes, drawer cash-out, and more.

+25K

Saudi businesses use Qoyod to manage their POS teams and track each employee's performance.

Per-employee tracking

A full audit trail tying every invoice, discount, and refund to the identity of the employee who performed it, with individual performance reports.

How do you handle cashier permissions today?

Compare common ways of managing POS users and see how Qoyod solves each one.

Method	Risks & issues	Other POS systems	RecommendedQoyod's solution
Using a single user for everyone at the till	No accountability tracking Difficulty spotting errors Internal-fraud risk Weak financial oversight	One shared account for all employees No separate tracking per transaction	Separate accounts per employee · full audit trail
Switching users with a long password every time	Slow till at peak times Password sharing between employees Customers unwilling to wait	Complex login on every switch No quick PIN	PIN switch in seconds · a smooth cashier experience
Giving every employee full permissions	Invoices canceled without oversight Unauthorized discounts Unjustified refunds Security gaps	Blanket permissions with no customization No action-level rules	Granular permissions per action · role-based customization

Current method

Using a single user for everyone at the till

Risks & issues

No accountability tracking
Difficulty spotting errors
Internal-fraud risk
Weak financial oversight

Other POS systems

One shared account for all employees
No separate tracking per transaction

Recommended

Qoyod's solution

Separate accounts per employee · full audit trail

Current method

Switching users with a long password every time

Risks & issues

Slow till at peak times
Password sharing between employees
Customers unwilling to wait

Other POS systems

Complex login on every switch
No quick PIN

Recommended

Qoyod's solution

PIN switch in seconds · a smooth cashier experience

Current method

Giving every employee full permissions

Risks & issues

Invoices canceled without oversight
Unauthorized discounts
Unjustified refunds
Security gaps

Other POS systems

Blanket permissions with no customization
No action-level rules

Recommended

Qoyod's solution

Granular permissions per action · role-based customization

Qoyod's solution

Six capabilities that give each employee their own identity at the till

From switching users in seconds to individual performance reports, Qoyod gives you full control over the POS team.

Switch users with a PIN

Each employee uses a short personal PIN to sign in to the till. Switching between employees takes seconds, with no long passwords and no delay for the customer.

Full control over each action's permissions

Set precisely who can issue invoices and who can grant a discount, cancel a transaction, or process a refund. Permissions can be customized at the level of each individual action.

Track each employee's transactions independently

Every invoice, discount, and refund is recorded under the name of the employee who performed it, with an exact timestamp, branch, and device. Clear accountability and an audit trail that can be reviewed at any time.

Multiple users on the same device

Several employees can rotate on the same till during a shift or between shifts, while each one's identity is kept separate on every transaction.

Ready, customizable roles

Start with ready roles (cashier, supervisor, manager) tuned for Saudi POS needs, then customize them per your team's structure and company policy.

Performance reports by employee

Real-time reports show each employee's sales, average invoice, discount rate, and refund count, with comparison across employees and branches.

How user permissions work

Four steps from creating users to tracking each employee’s performance through Qoyod’s reports.

Create users and set each one's role

Add cashiers, supervisors, and managers to the system, and assign each one their role and personal PIN.

Set permissions at the level of each action

Enable or disable permissions per action (issue invoice, discount, refund, cancel, price change) by role or by employee.

The employee switches with a PIN at the start of the shift

At the start of each shift or when switching cashiers, the employee enters their PIN, and all their actions are recorded under their name.

Track each employee's performance from Qoyod's reports

Review each employee's sales, discount and refund rates, and any exceptions that warrant review, from Qoyod's real-time reports.

Saudi businesses trust Qoyod for managing cashier teams

From multi-branch retail chains to neighborhood shops, more than 25,000 businesses use Qoyod to give each employee their own identity at the POS.

Qoyod makes every employee accountable for their actions

More than 25,000 Saudi businesses rely on Qoyod to manage POS permissions. PIN switching in seconds, granular per-action permissions, per-employee tracking, and individual performance reports help you boost productivity and rein in errors.

Certified Compliant with ZATCA Phase 2

+25K Saudi businesses rely on Qoyod

Full tracking An audit trail for every transaction tied to the employee

14 days Free trial without a credit card

Qoyod your partner for success and excellence.

Thousands of Saudi companies chose Qoyod to manage their accounting and e-invoicing every day.

+25K

Saudi companies and businesses

+100K

monthly users

+25M

monthly accounting transactions

+10

years in the market

4.7 / 5+1,000 Google reviews

Excellent reception — a team committed to roles and permissions precisely per account.

A good program — employee permissions are organized and clear.

A great company with even better customer service — team permissions control with one click.

Thank you — you always deliver the best, especially in organizing team permissions.

The best accounting software in Saudi Arabia, with tracking of every action per user.

Very cooperative in explanations, especially when setting up new team permissions.

FAQ

Have some questions?

Quick answers to the most common questions about user permissions in Qoyod POS.

How many users does the system support on one device?+

Unlimited. You can create an account for every employee working at the till, and run the same device with rotation between employees during a shift or across shifts, while keeping each one's identity separate on every transaction.

Can I customize the permission for a single specific action (e.g., refund) only?+

Yes. Permissions are granular at the level of each individual action: issuing an invoice, granting a discount, processing a refund, canceling an invoice, changing a price, cashing out the drawer, and more. You can enable refund permission for the supervisor only while keeping the rest of the permissions for the cashier.

How does PIN user-switching work?+

Each employee gets a short personal PIN. At shift start or when switching cashiers, the employee presses the Switch User button and enters their code, and the system signs in under their identity in seconds. No need to fully sign out and then sign in again.

Can I track sales for each cashier separately?+

Yes. Qoyod's reports show per employee: total sales, invoice count, average invoice, discount and refund rates, and a comparison with the other employees across branches. The reports are real-time and exportable.

Do you support ready roles (cashier, supervisor, manager)?+

Yes. Qoyod ships with ready roles (cashier, supervisor, manager) preset with sensible permissions suited to Saudi POS. You can use them as-is or customize them per your team's structure and company policy, or create new roles from scratch.

Does the employee's identity appear on the invoice and in Qoyod's reports?+

Yes. The employee's name appears on every invoice they issue (optionally) and in every audit log and report in Qoyod. Every transaction is tied to its performer's identity with an exact timestamp, branch, and device — so you know exactly who did what and when.

Give every employee their own identity at the till

Try Qoyod free for 14 days. No credit card required. Full setup in minutes.

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ZATCA-certified · over 25,000 Saudi businesses