Operations and maintenance in Jordan

Accounting software for operations and maintenance companies in Jordan

Run each maintenance contract as a project in Qoyod, tag the site's invoices and expenses to it, and send every invoice to JoFotara from the same system.

Try Qoyod Talk to sales

Talk to our sales team to find the right plan for your company in Jordan.

Integrated with JoFotara General Sales Tax 16% Invoices in JOD

Sent to JoFotara

Status: Sent · JOD 1,500

Stock location per project

Mall contract spare parts

Projects · Shopping mall maintenance contract

Illustrative example

Contract value

18K JOD

12 months

Revenue

9K JOD

6 sales invoices

Expenses

6.48K JOD

Tagged to the project

Net profit

2.52K JOD

Project income statement

Recurring transactions · all contracts Amounts before tax

Monthly maintenance invoice · Shopping mall

Monthly · Sales invoice

JOD 1,500 Active

Monthly maintenance invoice · Private school

Monthly · Starts next month

JOD 1,100 Scheduled

Lift maintenance · Private hospital

Monthly · All occurrences done

JOD 800 Completed

Where it breaks

Three places O&M accounting goes wrong

Annual contracts billed monthly, many client sites, and every invoice going through JoFotara.

Contract terms live outside the books

The contract number, term and value sit in a folder, and the monthly invoices in a separate sheet. A missed month surfaces only when you reconcile with the client.

Every site's costs land in one ledger

Parts, transport and technician payroll post to general expense accounts, so the cost of serving one site is hard to isolate.

Invoices keyed in twice

You issue the invoice in one system and re-enter it in JoFotara, which doubles the data entry and the chance of a rejection.

How Qoyod handles it

O&M accounting in Qoyod

Four features that cover a maintenance contract's billing cycle. Features vary by plan; our sales team will help you choose.

A project for every contract or site

Create a project per contract and record its number, start and end dates and value. Then tag sales invoices, purchase bills and expenses to it in each document's additional information.

Contract number, start and end dates, value
Sales invoices tagged to the project
Purchase bills and simple bills tagged too
Manual journal entries tagged to the project

Recurring invoices for service contracts

Set up a recurring transaction on a sales invoice with a start date, a frequency and an end date or a number of occurrences. Qoyod creates each invoice on its date.

Daily, weekly or monthly frequency
Ends on a date or after a set number of occurrences
Invoices created as draft, pending approval or approved
Status at a glance: scheduled, active, completed

Spare parts in a stock location per project

Add a location named after the project in the products and costs section. Its parts movements post to that location, and stock reports filter by it.

A stock location named after the project
A reorder point per product per location
A stock status chart on the dashboard

Integrated with JoFotara

Qoyod builds each invoice as UBL 2.1 XML with a UUID, sends it to the National Invoicing System (JoFotara) automatically, and applies General Sales Tax at 16%.

Field check before sending: tax number, document type and payment method, tax rate, complete lines
Status panel: sent, previously sent, not sent with the error message
Resend with the same UUID
QR code returned by the Income and Sales Tax Department (ISTD) after approval, printed by Qoyod
JoFotara integration in Qoyod

Site profitability

Each site's profit, in the income statement

Open the income statement, use its advanced analysis to filter by project to see that site's revenue and the expenses tagged to it. Compare by projects instead, and each project gets its own column, side by side.

Income statement for a single project
Projects compared in adjacent columns
Amounts in Jordanian dinars

Income statement · Project comparison

Illustrative example

Shopping mall · Net profit

JOD 2,520

Revenue JOD 9,000

Office tower · Net profit

JOD 540

Revenue JOD 6,600

Shopping mall project expenses 6,480

Technician payroll

3,110

Spare parts

2,070

Transport and equipment

910

Other expenses

390

Illustrative example with hypothetical figures.

Sectors

Operations and maintenance businesses on Qoyod

Each has its own page on how Qoyod handles its accounting in Jordan.

Car maintenance centres

Servicing and spare parts

HVAC contractors

Installing and servicing AC systems

Plumbing and electrical

Installation and repair work

Property management

Running buildings and their facilities

Heavy equipment rental

Renting and maintaining equipment

Furniture and carpentry workshops

Making and fitting furniture

Laundries

Clothes and linen cleaning

Fuel stations

Fuel sales and station services

Warehousing and storage

Storing goods for clients

Shipping and transport

Moving goods and running fleets

Customs clearance

Clearing shipments and their fees

Questions

Answers for operations and maintenance companies in Jordan

What Jordanian O&M firms ask about JoFotara, General Sales Tax, and billing contracts each month.

Is Qoyod integrated with JoFotara?

Yes. Qoyod builds each invoice as UBL 2.1 XML with a UUID and sends it to the National Invoicing System. It checks the fields before sending and flags any error to reduce rejections. The Income and Sales Tax Department (ISTD) returns the invoice status, which Qoyod shows in a status panel, and the QR code ISTD returns after approval is printed on the invoice.

Do maintenance and service companies in Jordan have to e-invoice?

Since 1 April 2025, invoices for goods and services must be issued through JoFotara or a system integrated with it, and the mandate covers sellers and service providers. A seller not registered for General Sales Tax issues an income invoice. Some activities have conditional exemptions in the invoicing instructions, so check the current text for yours.

Can Qoyod issue monthly maintenance invoices automatically?

Yes, with recurring transactions. Set a start date, a frequency (daily, weekly or monthly) and an end date or a maximum number of occurrences, and choose the status each invoice is created in: draft, pending approval or approved. Features vary by plan, so our sales team will help you pick the right one.

How do I see the profit of each site?

Create a project per contract and tag invoices and expenses to it in each document's additional information. Then open the income statement, use its advanced analysis to filter by project. To compare sites, compare by projects.

Does Qoyod apply General Sales Tax to maintenance invoices?

Yes. Qoyod applies General Sales Tax at the standard 16% rate, supports reduced, exempt and zero rates, and issues invoices in Jordanian dinars.

A visit was cancelled after its invoice went to JoFotara. How do I correct the invoice?

Issue a return invoice (credit note) against it. Under JoFotara, an issued invoice is corrected this way, and the return invoice is one of the document types Qoyod issues in Jordan. A return reduces quantities, up to the quantity on the original invoice, and states the reason. You can issue several partial returns against the same invoice until its quantities are used up.

Try Qoyod for your O&M company

More than 35,000 businesses run on Qoyod under a similar e-invoicing mandate. Start a trial, or talk to our sales team.

Try Qoyod Talk to sales

Talk to our sales team to find the right plan for your company in Jordan.