The challenge: restaurants that sell fast… and close slowly
The chain ran its branches on systems that did not talk to each other: a cashier per branch, separate inventory spreadsheets, and an accountant piecing the numbers together by hand at month-end. The monthly close took about seven days, and stock discrepancies recurred with no clear explanation. Knowing each branch’s profitability was delayed until after the books were closed. And with e-invoicing mandated by the Zakat, Tax and Customs Authority, the fragmentation became a compliance risk, not just an operational burden.
- Separate cashier and inventory systems in each branch that never exchanged data.
- A slow monthly close that took roughly seven days.
- Recurring stock discrepancies that were hard to explain.
- The need for invoices compliant with e-invoicing and value-added tax.
The solution with Qoyod: kitchen, cashier, and accounting in one system
The chain replaced its scattered systems with the Q.Flavours restaurant POS integrated with Qoyod accounting, where every order is recorded once and instantly reflected in inventory, accounting, and branch reports. Four capabilities made the difference:
Order management and a kitchen display that link the floor to the kitchen
It manages dine-in, takeaway, and delivery orders from one screen and shows them on the kitchen display (KDS) with table management, cutting errors between the cashier and the kitchen.
Inventory and ingredients that update with every order
It tracks inventory and ingredients across all branches and deducts them automatically with each order, so stock discrepancies surface early instead of being found at month-end.
Authority-compliant invoices, automatically
Compliant with Phase 1 and Phase 2 of e-invoicing, it calculates tax automatically and exchanges invoices with the Authority, and keeps working offline through local-network sync.
Instant profitability reports per branch
Because every branch feeds its data into the same Qoyod system, sales, inventory, and branch-profitability reports come out ready in minutes instead of days.
Results in numbers: before and after Qoyod
“For the first time we know which branch is profitable and which product squeezes the margin — without waiting for month-end.”
Operations Manager · Restaurants
Why restaurants specifically?
Restaurants are among the most fast-moving sectors: a large number of small orders each day, ingredients that move quickly, and a profit margin sensitive to any waste. When the cashier, inventory, and accounting live in separate systems, discrepancies accumulate and are caught late. One system that links the point of sale to the kitchen, inventory, and accounting turns that pace from a burden into an advantage: a faster close, more accurate stock counts, and decisions at the level of each branch. That is why Qoyod’s impact on this chain was tangible in the numbers, not just the impression.