The challenge: contracts signed… margin unknown
The company signed maintenance and operations contracts without knowing their true margin until the end of the quarter. The share of overdue invoices was high because follow-up was manual. Issuing monthly invoices took long hours. A share of expenses went unclassified by contract, while collection time from clients stretched out.
- Contract profitability only appeared at quarter-end.
- A high share of overdue invoices due to manual follow-up.
- Issuing monthly invoices took long hours.
- A share of expenses went unclassified by contract.
The solution with Qoyod: every contract clear through cost centers
The company linked each contract to a cost center and recurring invoices on Qoyod, where the contract’s revenue and expenses are recorded so its profitability appears monthly. Four capabilities made the difference:
Cost centers by contract
Cost centers link expenses and revenue to each contract, so each contract’s profitability appears monthly instead of at quarter-end.
Recurring invoices on time
Recurring invoices go out automatically on time with payment reminders, so overdue invoices fall clearly.
Classifying expenses by client and contract
Expenses are classified by client and contract, so unclassified expenses fall and it becomes clear what was spent on each contract.
Monthly profitability reports
Because all contract data lives in one system, the monthly profitability report comes out ready, speeding invoice issuing from hours to two hours.
Results in numbers: before and after Qoyod
“We were signing maintenance contracts without knowing their true margin. Now every contract has a clear number.”
CFO · Operations & Maintenance
Why maintenance and operations specifically?
Maintenance and operations contracts are long-running and invoiced monthly, so any collection delay or missing expense classification hides the contract’s true margin. When each contract is linked to a cost center, recurring invoices, and payment reminders, profitability becomes clear monthly and overdue invoices fall. That is why Qoyod’s impact on this company was clarity in each contract’s profitability, not just issuing invoices.