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Using the POS application, you can create a credit note if the customer requests a replacement or return of the product.
By following these steps:
1- First, go to the Invoice page and choose the Invoice the customer wants to return or exchange.
2- You will see a “refund” option at the bottom right of the screen.
In case of return:
1- Click on “refund” and choose the “Pay” option.
2- Determine the amount due.
3 – Choose “Confirm” and the credit note will be created.
In case of replacement:
1- Click on “refund” and choose the “exchange” option.
2- Add the alternative products and the net amount required from the customer will appear to you.
3- Choose “Pay”.
4- Select the amount due and press “Confirm”.
5- The credit note has been created, and to confirm, press “Confirm”.
By joining our Newsletter, you will receive everything that matters to you
in the business world, the latest offers, and upcoming updates.
Qoyod is the easiest cloud accounting program
that needs no downloading. It only requires
a connected device to the Internet. You can log
in to your account, and follow your accounting
operations anywhere and anytime easily and
fully secured. It is also accredited from ZATCA